Privacy Policy

1. Introduction

Agency Of Boom ("we," "our," or "us") operates MY TRAVEL MATE. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (encrypted)
• Profile information you choose to provide

2.2 Travel Information

To provide our services, we collect:

• Trip details (destinations, dates, itineraries)
• Accommodation and flight information
• Budget and expense data
• Photos and documents you upload
• Notes, journal entries, and other content you create
• Places, restaurants, and recommendations you save

2.3 Usage Information

We automatically collect:

• Device information (browser type, operating system)
• IP address and general location data
• Usage patterns and preferences
• Log files and analytics data

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you service-related communications
• Respond to your requests and provide customer support
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or security threats
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Data encryption in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Regular backups to prevent data loss

Your data is stored on secure servers located in the European Union, ensuring compliance with GDPR requirements.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Trusted third parties who assist in operating our Service (e.g., hosting, analytics)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In the event of a merger, acquisition, or sale of assets
• Protection of rights: To protect our rights, property, safety, or that of our users

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze site traffic and usage patterns
• Improve our Service and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

7. Your Rights and Choices

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to certain types of data processing
• Withdraw consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at info@mytravelmate.uk

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).